Privacy Policy

Last Updated: 12.03.2026

This Privacy Policy ("Policy") explains how ViralUp ("Company", "we", "our", or "us") collects, uses, and protects personal information from users ("Users") of the ViralUp AI application ("Application").

By downloading, accessing, or using the Application, you agree to the practices described in this Policy.

1. Data We Collect

ViralUp AI is designed to minimize the collection of personal data. The Application may collect the following information:

Account Information

  • Email address (if the user creates an account)

User Generated Content

  • Text prompts entered by users
  • Video generation settings
  • Content generated through the AI video generation features

Technical Information

  • Device type
  • Operating system version
  • App performance data
  • Crash reports

No sensitive personal information such as identity numbers, payment card details, or precise location data is collected by the Application.

2. How We Use Collected Data

The collected data may be used for the following purposes:

  • Creating and managing user accounts
  • Generating AI videos based on user prompts
  • Improving AI model performance and application features
  • Analyzing app performance and fixing technical issues
  • Providing user support
  • Preventing abuse, fraud, or misuse of the Application

3. AI Processing

The Application allows users to generate videos using artificial intelligence technologies.

User prompts, generation settings, and related data may be temporarily processed by AI systems to generate requested videos.

This data is used only for processing the requested generation task and improving service performance.

4. Data Sharing

ViralUp AI does not sell or rent user personal data.

User data may be shared only in the following circumstances:

  • With trusted third-party service providers required to operate the Application (such as cloud infrastructure or AI processing services)
  • When required to comply with legal obligations or law enforcement requests
  • To protect the security and integrity of the Application or its users

5. Third Party Services

The Application may rely on third-party services to function properly, including:

  • Apple App Store for subscription payments
  • AI processing providers used to generate videos
  • Analytics or crash reporting services used to improve app performance

These services operate under their own privacy policies. ViralUp is not responsible for how third-party services handle data.

6. Data Retention

Personal data is retained only as long as necessary to provide the services of the Application.

If a user deletes their account or requests deletion, associated personal data will be removed unless retention is required by law.

Generated AI content may be stored temporarily for processing and service improvement.

7. User Rights

Users have the following rights regarding their personal data:

  • Right of Access – Request information about collected data
  • Right of Correction – Request corrections to inaccurate data
  • Right of Deletion – Request deletion of personal data

Users may exercise these rights by contacting: contact@viralup.ai

8. Data Security

ViralUp uses commercially reasonable security measures to protect user data. However, no method of transmission or storage over the internet can be guaranteed to be completely secure.

Users acknowledge this risk when using the Application.

9. Children's Privacy

ViralUp AI is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children under 13. If such data is discovered, it will be deleted promptly.

10. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in the Application or legal requirements.

Updates will be published within the Application or on the relevant distribution platform.

Continued use of the Application after updates constitutes acceptance of the revised Policy.

11. Contact Information

For any questions regarding this Privacy Policy, please contact:

ViralUp
Email: contact@viralup.ai